In the unlikely event that you receive a key that does not activate, artsorigin.shop will facilitate communication with the Seller to resolve the issue. We guarantee that you will either receive your BOOK or a full refund. Please submit a support ticket with details of the issue and any relevant screenshots. Simply make a ticket at our support Contact Us Page, and we will investigate the book and/or seller for you.
We may ask for screenshots of the error to assist us in investigating your case. Once we have received your ticket, we will reply promptly offering a solution, or if we cannot solve your issue due to the book being faulty, we will facilitate a refund for you.