PRIVACY POLICY

Softcozz Caps Collections Privacy Policy

Greetings from Softcozz! Thank you for placing your trust in us by sharing your personal information. Our Privacy Policy aims to provide you with clarity on how we collect, utilize, and safeguard your data when you engage with our website or services. Please take a moment to thoroughly review this policy to understand how we manage your information.

Collection of Personal Information

When you interact with our website, certain information is automatically gathered to enhance your browsing experience. This includes device details such as web browser information, IP address, time zone, and the use of cookies. Moreover, when you make a purchase, we collect order details, including your name, billing and shipping addresses, payment information, email, and phone number. The term “Personal Information” encompasses both Device Information and Order Information.

Minors

Our services are tailored for individuals aged 18 and above. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please reach out to us, and we will promptly take steps to remove such data from our records.

Utilization of Personal Information

Order information is primarily utilized to fulfill your orders, process payments, arrange shipments, and communicate with you regarding your purchases. It also aids in detecting potential fraud and enables us to offer personalized information or advertisements based on your preferences. Device information helps identify potential risks, optimize our website, and analyze the effectiveness of our marketing endeavors.

Sharing Personal Information

We may share your personal information with third-party service providers to facilitate the functions outlined above. For instance, we use Google Analytics to gain insights into website usage. These third parties are contractually obligated to handle your information securely and are prohibited from using it for any purpose other than providing services to Softcozz.

Behavioral Advertising

Your personal information is utilized to create targeted advertisements or marketing messages that align with your interests. Opt-out options are available through various platforms to give you control over your online experience.

Your Rights

You have the right to access, correct, update, or delete your personal information. If you wish to exercise these rights or have any inquiries regarding your data, please contact us at the provided email address.

GDPR and CCPA Compliance

In compliance with the General Data Protection Regulation (GDPR) for European Union (EU) individuals and the California Consumer Privacy Act (CCPA) for California citizens, we adhere to rigorous data protection standards.

Do Not Track

Please be aware that our website does not alter its data collection practices in response to Do Not Track signals from your browser.

Data Retention

We retain your order information for our records until you request its deletion or as required by applicable laws.

Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy to align with operational, legal, or regulatory requirements. Any updates will be reflected on this page, and we encourage you to periodically review it.

Contact Us

For additional information, inquiries, or complaints regarding our privacy policies, please reach out to us at [email protected]. We prioritize your privacy and are committed to providing a secure and transparent online experience for all Softcozz users.

CONTACT INFORMATION:

Trade name: Softcozz

Phone number: +44 7893 930672

Email: [email protected]

Physical address: 6 Panton St,London,SW1Y 4DL,UK

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